Login problems usually stem from a problem with cookies. A cookie is a small file that is placed in the memory or cache of your browser that tells us who you are. In most cases, this problem can be solved by enabling cookies in the settings of your browser. Occasionally, cookies become corrupt and they must be deleted. When you login again, a new, fresh cookie will be placed in your cache.

The LivePhish app only accepts alphanumeric passwords. Please no symbols. To update your account details click MY ACCOUNT which will allow you to securely update your login and password.