LivePhish Customer Service

Live Webcast Pay-Per-View Help 23

• How long afterwards can I watch the show?
• What is 'Buy & Subscribe' ?
• Is help available during the live webcasts?
• How do I watch the Pay-Per-View on my TV or home theater?
• How can I watch a Phish 4K webcast?

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LivePhish+ Subscriptions 13

• What is LivePhish+ ?
• How do I get my subscriber discount?
• How much does LivePhish cost?
• Are Live Phish webcasts included with the subscription?
• How do I cancel or stop my LivePhish+ subscription?

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Solutions to Common Problems 26

• How do I order full tour audio packages?
• How do I download the files I purchased?
• What is my ticket code redeemable for?
• How do I redeem my Phish ticket barcode?
• What happened to LivePhish Radio?

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General 26

• What's the difference between formats?
• What are Live Phish Downloads?
• How quickly will new shows be available?
• How much does each show cost?
• What do I get?

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Purchases/Billing 8

• How do I cancel my subscription I order in-app using my iTunes account.
• Where can I see the status of my CD orders?
• Where is the t shirt I ordered with my webcast?
• How do I redeem my Gift Certificate?
• My credit card keeps getting denied or I cannot make a purchase. What can I do?

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Technical 4

• What are the recommended specs for enjoying Live Phish Downloads?
• How do I burn Live Phish Downloads to CD?
• Can I copy shows onto my portable device?
• Is there a cumulative list of all the shows that I've purchased?

Troubleshooting 7

• Dude, Where's My Download?
• The show I downloaded is incomplete. Can I download again?
• Why does the Download Manager pause or stop?
• Why is the show I purchased not in my stash?
• Why can't I login?

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Links and Software 8

• Still need Help?
• General Information and Software
• FLAC
• CD Burning
• MP3 Players

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