LivePhish Customer Service
Live Webcast Support
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Solutions to Common Problems
How do I redeem my Phish ticket barcode?
My ticket code is saying that it is invalid or doesn't exist.
My ticket says it has already been redeemed but I didn't redeem it.
Why won't my Magnaball ticket code work for my free download?
How do I order the Summer 2015 Full Tour download or CD package?
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Live Webcast Pay-Per-View Help
How long afterwards can I watch the show?
Can I watch the Pay-Per-View on my iPhone or iPad?
What is a Live Phish Pay-Per-View?
How do I watch the Pay-Per-View on my TV or home theater?
Can I watch the Pay-Per-View on my SmartTV, PS4 or Xbox?
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What is LivePhish+ ?
How do I listen to the latest show?
What can I play in the new LivePhish App?
How much is the LivePhish app and LivePhish+?
Can I use LivePhish+ on my desktop, laptop or tablet?
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What are Live Phish Downloads?
How quickly will new shows be available?
How much does it cost?
What do I get?
What's the difference between formats?
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How do I stop my LivePhish+ subscription?
How do I change my saved credit card or address?
Where can I see the status of my CD orders?
Where is the t-shirt I ordered with my webcast?
How do I redeem my Gift Certificate?
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What are the recommended specs for enjoying Live Phish Downloads?
How do I burn Live Phish Downloads to CD?
Can I copy shows onto my portable device?
Is there a cumulative list of all the shows that I've purchased?
Dude, Where's My Download?
The show I downloaded is incomplete. Can I download again?
How do I listen to Live Phish Radio?
Why does the Download Manager pause or stop?
Why is the show I purchased not in my stash?
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Links and Software
Still need Help?
General Information and Software
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