LivePhish Customer Service
Welcome
Login
How can we help you today?
Enter your search term here...
Search
New support ticket
Check ticket status
Knowledge base
LivePhish Solutions
Live Webcast Pay-Per-View Help
17
How do I redeem my CURVEBALL wristband?
Is help available during the live webcasts?
Can I watch the Pay-Per-View on my SmartTV, PS4 or Xbox?
How do I watch the Pay-Per-View on my TV or home theater?
ChromeCast - How do I cast to my TV?
See all 17 articles
Solutions to Common Problems
26
What is my ticket code redeemable for?
How do I redeem my Phish ticket barcode?
I used an app on my phone or e-ticket or QR code and I can't find my barcode number.
My ticket code is saying that it is invalid or doesn't exist.
My ticket says it has already been redeemed but I didn't redeem it.
See all 26 articles
LivePhish+ Subscriptions
8
How do I cancel or stop my LivePhish+ subscription?
Can I use LivePhish+ on my desktop, laptop or tablet?
What is LivePhish+ ?
How do I listen to the latest show?
What can I play in the new LivePhish App?
See all 8 articles
General
25
What's the difference between formats?
What are Live Phish Downloads?
How quickly will new shows be available?
How much does it cost?
What do I get?
See all 25 articles
Purchases/Billing
9
How do I change my saved credit card or address?
How do I cancel my subscription I order in-app using my iTunes account.
Where can I see the status of my CD orders?
Where is the t shirt I ordered with my webcast?
How do I redeem my Gift Certificate?
See all 9 articles
Technical
4
What are the recommended specs for enjoying Live Phish Downloads?
How do I burn Live Phish Downloads to CD?
Can I copy shows onto my portable device?
Is there a cumulative list of all the shows that I've purchased?
Troubleshooting
8
Dude, Where's My Download?
The show I downloaded is incomplete. Can I download again?
How do I listen to Live Phish Radio?
Why does the Download Manager pause or stop?
Why is the show I purchased not in my stash?
See all 8 articles
Links and Software
8
Still need Help?
General Information and Software
FLAC
CD Burning
MP3 Players
See all 8 articles
