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Knowledge base
LivePhish Solutions
Live Webcast Pay-Per-View Help
21
Is help available during the live webcasts?
How do I watch the Pay-Per-View on my TV or home theater?
QELLO is NO LONGER SUPPORTED
How many devices can I watch on?
Can I use RokuTV to watch live Webcasts and VODs?
See all 21 articles
Solutions to Common Problems
26
What is my ticket code redeemable for?
How do I redeem my Phish ticket barcode?
I used an app on my phone or e-ticket or QR code and I can't find my barcode number.
My ticket code is saying that it is invalid or doesn't exist.
My ticket says it has already been redeemed but I didn't redeem it.
See all 26 articles
LivePhish+ Subscriptions
10
What is LivePhish+ ?
How much is the LivePhish app and LivePhish+?
How do I cancel or stop my LivePhish+ subscription?
Can I use LivePhish+ on my desktop, laptop or tablet?
Why is the desktop player not working?
See all 10 articles
General
25
What's the difference between formats?
What are Live Phish Downloads?
How quickly will new shows be available?
How much does it cost?
What do I get?
See all 25 articles
Purchases/Billing
9
How do I change my saved credit card or address?
How do I cancel my subscription I order in-app using my iTunes account.
Where can I see the status of my CD orders?
Where is the t shirt I ordered with my webcast?
How do I redeem my Gift Certificate?
See all 9 articles
Technical
4
What are the recommended specs for enjoying Live Phish Downloads?
How do I burn Live Phish Downloads to CD?
Can I copy shows onto my portable device?
Is there a cumulative list of all the shows that I've purchased?
Troubleshooting
8
Dude, Where's My Download?
The show I downloaded is incomplete. Can I download again?
How do I listen to Live Phish Radio?
Why does the Download Manager pause or stop?
Why is the show I purchased not in my stash?
See all 8 articles
Links and Software
8
Still need Help?
General Information and Software
FLAC
CD Burning
MP3 Players
See all 8 articles
