LivePhish Customer Service
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Knowledge base
LivePhish Solutions
Live Webcast Pay-Per-View Help
26
Phish 2023 Webcast Updates - check for app update
Tonight's Livestream starts at 8pm ET (7pm CT)
Why am I seeing a black screen using Safari?
Is help available during the live webcasts?
How do I watch the Pay-Per-View on my TV or home theater?
View all 26
Solutions to Common Problems
32
How do I redeem my AXS barcode?
How do I redeem my Phish ticket barcode?
Can I redeem my TAB/Trey barcode?
What is my ticket code redeemable for?
How do I redeem my Mexico 2023 barcode?
View all 32
LivePhish+ Subscriptions
12
What is LivePhish+ ?
Is the Gorge '98 available?
How much does LivePhish cost?
Are Live Phish webcasts included with the subscription?
How do I cancel or stop my LivePhish+ subscription?
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General
26
What's the difference between formats?
What are Live Phish Downloads?
How quickly will new shows be available?
How much does each show cost?
What do I get?
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Purchases/Billing
9
How do I change my saved credit card or address?
How do I cancel my subscription I order in-app using my iTunes account.
Where can I see the status of my CD orders?
Where is the t shirt I ordered with my webcast?
How do I redeem my Gift Certificate?
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Technical
4
What are the recommended specs for enjoying Live Phish Downloads?
How do I burn Live Phish Downloads to CD?
Can I copy shows onto my portable device?
Is there a cumulative list of all the shows that I've purchased?
Troubleshooting
8
Dude, Where's My Download?
The show I downloaded is incomplete. Can I download again?
How do I listen to Live Phish Radio?
Why does the Download Manager pause or stop?
Why is the show I purchased not in my stash?
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Links and Software
8
Still need Help?
General Information and Software
FLAC
CD Burning
MP3 Players
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LivePhish Maintenance
0