LivePhish Customer Service
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Knowledge base
LivePhish Solutions
Live Webcast Pay-Per-View Help
24
What time do the Sphere shows start?
How long can I re-watch the Sphere Webcasts?
Is help available during the live webcasts?
How do I watch the Pay-Per-View on my TV or home theater?
Why am I seeing a black screen using Safari?
View all 24
Solutions to Common Problems
27
What is my ticket code redeemable for?
How do I redeem my Phish ticket barcode?
How do I redeem my Mexico 2024 barcode?
Can I redeem my TAB/Trey barcode?
How do I enable push notifications in app?
View all 27
LivePhish+ Subscriptions
11
What is LivePhish+ ?
How much does LivePhish cost?
Are Live Phish webcasts included with the subscription?
How do I cancel or stop my LivePhish+ subscription?
Can I use LivePhish+ on my desktop, laptop or tablet?
View all 11
General
26
What's the difference between formats?
What are Live Phish Downloads?
How quickly will new shows be available?
How much does each show cost?
What do I get?
View all 26
Purchases/Billing
9
How do I change my saved credit card or address?
How do I cancel my subscription I order in-app using my iTunes account.
Where can I see the status of my CD orders?
Where is the t shirt I ordered with my webcast?
How do I redeem my Gift Certificate?
View all 9
Technical
4
What are the recommended specs for enjoying Live Phish Downloads?
How do I burn Live Phish Downloads to CD?
Can I copy shows onto my portable device?
Is there a cumulative list of all the shows that I've purchased?
Troubleshooting
8
Dude, Where's My Download?
The show I downloaded is incomplete. Can I download again?
How do I listen to Live Phish Radio?
Why does the Download Manager pause or stop?
Why is the show I purchased not in my stash?
View all 8
Links and Software
8
Still need Help?
General Information and Software
FLAC
CD Burning
MP3 Players
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LivePhish Maintenance
0
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1
2/23/23 Start time - 9pm ET
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