LivePhish Customer Service
How can we help you today?
Enter your search term here...
New support ticket
Check ticket status
Live Webcast Pay-Per-View Help
Is help available during the live webcasts?
How do I watch the Pay-Per-View on my TV or home theater?
How can I watch a Phish 4K webcast?
How many devices can I watch on?
Lightening connection problems?
View all 23
Solutions to Common Problems
Casting issues with 12/28-30 Videos
12/28-31 @ MSG Remixes - downloads restored
How do I redeem my Phish ticket barcode?
Can I redeem my TAB/Trey barcode?
What is my ticket code redeemable for?
View all 31
What is LivePhish+ ?
Is the Gorge '98 available?
How much does LivePhish cost?
Are Live Phish webcasts included with the subscription?
How do I cancel or stop my LivePhish+ subscription?
View all 12
What's the difference between formats?
What are Live Phish Downloads?
How quickly will new shows be available?
How much does each show cost?
What do I get?
View all 26
How do I change my saved credit card or address?
How do I cancel my subscription I order in-app using my iTunes account.
Where can I see the status of my CD orders?
Where is the t shirt I ordered with my webcast?
How do I redeem my Gift Certificate?
View all 9
What are the recommended specs for enjoying Live Phish Downloads?
How do I burn Live Phish Downloads to CD?
Can I copy shows onto my portable device?
Is there a cumulative list of all the shows that I've purchased?
Dude, Where's My Download?
The show I downloaded is incomplete. Can I download again?
How do I listen to Live Phish Radio?
Why does the Download Manager pause or stop?
Why is the show I purchased not in my stash?
View all 8
Links and Software
Still need Help?
General Information and Software
View all 8