Unfortunately, we cannot reset your completed downloads. You are required to make a secure backup copy of your completed downloads. The loss of a show you
download from us is not unlike the loss of a CD you
purchase from a store. Though it may seem that our
downloads cost us nothing, in fact, we do pay
for the show that we sell to you. We have a myriad
of costs (from publishing and royalties to technology upgrades to
bandwidth fees, not to mention office space and salaries)
that we are responsible for in order to get high quality
shows to you. We strongly suggest that you backup
every single download onto an external hard drive, onto a blank CD or DVD, etc.
You can still stream all the shows from your Stash as well as the rotating featured shows using the FREE LivePhish app on a mobile device. Or you can sign up for a 10 day trial of the new unlimited audio streaming subscription service (including desktop streaming as well.) plus.livephish.com