When you purchase a downloadable format you can download the files once from any Mac or PC.
Please save to a secure folder and/or make a secure backup.
Click on the image for any show in your Stash (you can sort by Newest Purchases, alphabetical, etc.).
You will then see a pop-up of the tracks in the show. Click the 'Download All' button.
After clicking 'Download All' you will see a spinning progress wheel as the files are compiled. This process can take up to 2 minutes for High Definition files. Once the process is complete a ZIP file will be downloaded to your default download folder (My Downloads). Unzip the file by right clicking on the file and selecting 'Extract'
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Or, click the white cloud icon on the left side to download each song individually (or right-click and select 'Save Link As...')
For High-Res files - the files will be downloaded individually after clicking 'Download All'. If the downloads don't start look for a pop-up in your browser to "enable multiple file downloads"
Once you start a download, you will have 48 hours to complete that download. Please note: if you experience problems downloading particular tracks from a given show, you may return to download those tracks again for up to 48 hours from the time you started to download that show. If you continue to have problems downloading some or all tracks from a particular show, please contact customer service rather than attempting repeated downloads.