Solutions to Common Problems
Multi-show and full tour audio packages will be available to purchase once the first show of the tour is posted. You can find the packages on the show p...
Fri, 18 Apr, 2025 at 3:21 PM
When you purchase a downloadable format you can download the files once from any Mac or PC. Please save to a secure folder and/or make a secure backup. ...
Wed, 9 Apr, 2025 at 11:18 AM
Starting in 2017 Phish ticket codes are redeemable to unlock a free stream of the show in the My Stash on your LivePhish mobile app - available for free fro...
Wed, 9 Apr, 2025 at 10:58 AM
Add your e-ticket to your Google or Apple Wallet - so that you can access the code after the Event is over. You can find your ticket barcode number in ...
Wed, 9 Apr, 2025 at 10:58 AM
We are no longer offering the free LivePhish radio service. LivePhish+ subscribers can try the new "Shuffle All" option in the LivePhish app,...
Tue, 12 Nov, 2024 at 2:41 PM
Find your 6-digit or 8-digit code on the underside of the RFID badge on your wristband and redeem the code at THIS LINK. For more information see H...
Wed, 9 Apr, 2025 at 10:59 AM
If you have a barcode number with a letter on the end DO NOT enter the letter - enter NUMBERS ONLY. The
initial batch of barcodes we received...
Thu, 12 Aug, 2021 at 8:39 PM
To redeem your code go to this link - guests.playalunapresents.com/login/ Log in, and click 'Guest Info' in the sidebar menu to see the downloa...
Tue, 28 Jan, 2025 at 11:06 AM
Unfortunately, Trey solo, TAB and/or other side projects ticket barcodes are not redeemable like Phish tickets. If your barcode is redeemable for an in-app...
Mon, 3 Oct, 2022 at 8:31 PM
Without Push Notifications enabled you might miss out on relevant news and App update notifications on your phone. You can find more information at the&...
Tue, 20 Jul, 2021 at 3:28 PM