Solutions to Common Problems
Every MP3 file has at least 20 miliseconds of silence
at the beginning of it. Unfortunately, this part of the
MP3 format and cannot be removed. Most MP3 p...
Thu, 2 Jul, 2015 at 5:18 PM
WINDOWS USERS:
Extract your FLAC files to WAV; simply drag all your FLAC files onto the FLAC front-end software and click the...
Tue, 14 Jul, 2015 at 4:40 PM
Please make sure you have cookies enabled. Verify that your billing address matches the
address your credit card statement is mailed to. Also
make sure th...
Tue, 14 Jul, 2015 at 4:57 PM
Sorry, a
java-enabled browser is required to complete the secure downloads. Please
download to your computer and sync to your device.
You
can strea...
Sat, 18 Jul, 2015 at 9:25 PM
If your order was shipped to a US address, please use the tracking number included in your shipping confirmation email (sent from orders@nugs.net) to loo...
Thu, 3 Sep, 2015 at 3:31 PM
Please try playing the disc in a different CD player to see if you encounter the same error. If the same error occurs on multiple CD players, please contact...
Thu, 3 Sep, 2015 at 3:09 PM
If you ordered a physical item and it's being shipped to a domestic address but the tracking seems frozen, it is not necessarily lost.
US Posta...
Wed, 16 Sep, 2015 at 3:22 PM