Solutions to Common Problems
If you have technical difficulties downloading all the files for a show you've purchased within 48
hours of the time you started please
create a ticke...
Tue, 21 Jul, 2015 at 12:17 PM
Please see: I need help with the nugster Download Manager!
Fri, 21 Jul, 2017 at 7:23 AM
This error applies to Mac OS X 10.8.5 and Safari 6.2.8 when you attempt to access secure pages. This version on Mac OS X and Safari does not support our upd...
Fri, 19 Feb, 2016 at 8:25 AM
Please follow these instructions:
Please make sure to log in to the
site with the email address you used to place your order. Click the LOGIN link at...
Tue, 14 Jul, 2015 at 4:17 PM
The Download Manager checks the file size and integrity of each file you download. It
will automatically retry a download that is corrupt or
incomplete. I...
Tue, 21 Jul, 2015 at 12:18 PM
WINDOWS USERS:
Install Winamp and the FLAC plugin
for Winamp, which comes with the FLAC Front-End installer. Drag your FLAC files onto Winamp and en...
Tue, 14 Jul, 2015 at 4:47 PM
Click My Account at the bottom of the page.
Thu, 2 Jul, 2015 at 5:19 PM
ALAC files (Apple Lossless Audio Codec) are native to iTunes but can also be played on other players like VLC Media Player www.videolan.org/vlc/.
Tue, 14 Jul, 2015 at 4:51 PM
WINDOWS USERS:
Extract your FLAC files to WAV; simply drag all your FLAC files onto the FLAC front-end software and click the...
Tue, 14 Jul, 2015 at 4:40 PM
iTunes CD Burning will make the necessary conversions to make lossless quality CDs from your downloaded ALAC files.
Tue, 14 Jul, 2015 at 4:49 PM